We may collect and process the following types of data:

Information You Give Us:

• Name

• Email address

• Phone number

• Business interests or preferences

• Any additional info you choose to submit via forms or email

Information We Automatically Collect:

• IP address

• Browser type and version

• Device type and OS

• Pages visited, time spent, and navigation patterns (via cookies or analytics tools)

Information from Third Parties:

• Referral sources (e.g., social media, ad platforms, or partner links)

We process your personal data for the following purposes:

• To respond to your enquiries or applications

• To send you relevant information about our services or offers

• To provide access to services you’ve requested

• To improve our website and marketing efforts

• To comply with legal and regulatory requirements

We always rely on a lawful basis for processing your data, such as your consent, our legitimate business interests, or fulfilling a contract with you.

If you opt in, we may send you occasional emails about Medlife Homeworking, updates, offers, or insights. You can unsubscribe at any time by clicking the link in our emails or contacting us directly at hello@thetravelagentacademy.co.uk

We will never spam you, and we never sell or rent your information to third parties.

Our site uses cookies to:

• Make the site work properly

• Understand how visitors use our website

• Improve performance and user experience

• Personalise content or offers (where applicable)

You can manage or disable cookies via your browser settings.

By using our site, you agree to our use of cookies in line with this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us understand how people use our site, improve performance, and deliver a better experience.

Cookies can be:

• Session cookies – temporary and deleted when you close your browser

• Persistent cookies – stored on your device until they expire or are deleted

• First-party cookies – set by us

• Third-party cookies – set by external services we use (like Google Analytics)

2. What Cookies We Use and Why

Strictly Necessary Cookies

These are essential for the site to function properly — like security, page navigation, or form handling. You can’t disable these through our settings.

Analytics & Performance Cookies

These help us understand how visitors use our site (e.g., which pages are popular, how people navigate). We use Google Analytics and similar tools to improve performance and content.

Marketing Cookies

If used, these track your activity to help us show you more relevant ads or offers through platforms like Facebook or Google Ads. These are only active if you accept them.

3. How to Control Cookies

You can manage cookies by:

• Adjusting your browser settings to block or delete cookies

• Using our website’s cookie banner to accept or reject non-essential cookies

• Opting out of tracking tools like Google Analytics (via Google’s opt-out tool)

Blocking some cookies may affect how the site works for you.

We may share your data with trusted third-party providers who support our business operations. These may include:

• Email and CRM systems

• Website hosting or analytics services

• Professional advisors (e.g., legal, IT, compliance)

• Regulatory authorities if required by law

We require all service providers to respect the confidentiality and security of your data and to act only on our instructions.

Your data may be processed outside the UK or EEA (for example, if we use global platforms for email or cloud services). In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

We use industry-standard security measures to protect your personal data. This includes secure servers, encryption, access controls, and regular monitoring. Only authorised team members have access to your information.

We only keep your data for as long as necessary — for the purposes we collected it for, or to meet legal and regulatory requirements. If you unsubscribe or request deletion, your data will be removed unless retention is required by law.

You have the right to:

• Access your personal data

• Request correction of any incorrect data

• Request deletion of your data

• Object to or restrict certain types of processing

• Withdraw your consent at any time

• Request transfer of your data to another provider (data portability)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@thetravelagentacademy.co.uk

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting personal data.

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and if the updates are significant, we’ll notify you where appropriate.

If you have any questions about this Privacy Policy or how we handle your data, contact:

Data Protection Officer
Medlife Homeworking
📧 hello@thetravelagentacademy.co.uk
📍 1 Garrat Lane, London, SW18 4DX